How to Close or Deactivate Bajaj Finserv Account: A Step-by-Step Guide

Bajaj Finserv is a leading financial services provider in India, offering a range of products like personal loans, credit cards, and insurance. However, if you no longer need their services and want to close or deactivate your Bajaj Finserv account, this guide will help you through the process. We’ll also cover how to connect with their customer care team for assistance. Let’s get started!

Why Close or Deactivate Your Bajaj Finserv Account?

There could be several reasons why you might want to close or deactivate your Bajaj Finserv account. Some common reasons include:

You no longer require the services offered by Bajaj Finserv.
You’ve repaid your loan or credit card dues and want to close the account.
You’re switching to another financial service provider.
You want to avoid unnecessary charges or fees.

Whatever your reason, it’s important to follow the correct process to ensure your account is closed properly without any issues.

Steps to Close or Deactivate Your Bajaj Finserv Account

Closing or deactivating your Bajaj Finserv account is a straightforward process. Here’s a step-by-step guide:

1. Clear All Dues: Before closing your account, ensure that all outstanding dues, including loan EMIs, credit card bills, or any other fees, are cleared. You can check your outstanding balance through the Bajaj Finserv app, website, or by contacting customer care.

2. Submit a Closure Request: Once all dues are cleared, you can submit a closure request. This can be done online or offline, depending on your preference.

3. Online Closure Request: Log in to your Bajaj Finserv account on their official website or mobile app. Navigate to the “Support” or “Help” section and look for the option to close your account. Fill out the required details and submit the request.

4. Offline Closure Request: Visit the nearest Bajaj Finserv branch and submit a written application for account closure. Make sure to carry your identity proof and account details for verification.

5. Confirmation: After submitting your request, Bajaj Finserv will verify your details and process the closure. You’ll receive a confirmation via email or SMS once the account is closed.

6. Check for Confirmation: Ensure you receive a confirmation message or email stating that your account has been closed. Keep this confirmation for future reference.

How to Connect with Bajaj Finserv Customer Care

If you face any issues while closing your account or need assistance, Bajaj Finserv’s customer care team is always ready to help. Here’s how you can connect with them:

1. Customer Care Helpline: Call Bajaj Finserv’s toll-free customer care number at 1800-102-4040. The helpline is available from 9:30 AM to 6:30 PM, Monday to Saturday.

2. Email Support: You can email your queries to Bajaj Finserv at support@bajajfinserv.in. Their team usually responds within 24-48 hours.

3. Live Chat: Visit the Bajaj Finserv website and use the live chat feature to connect with a customer care executive in real-time.

4. Branch Visit: If you prefer face-to-face interaction, visit the nearest Bajaj Finserv branch. You can find the branch locator on their official website.

5. Social Media: Bajaj Finserv is active on social media platforms like Facebook, Twitter, and LinkedIn. You can send them a direct message for assistance.

Important Things to Keep in Mind

While closing or deactivating your Bajaj Finserv account, keep the following points in mind:

1. Clear All Dues: Ensure that all outstanding dues are cleared before submitting a closure request. Any pending payments can delay the process.

2. Check for Auto-Debit Mandates: If you’ve set up auto-debit mandates for loan EMIs or credit card bills, cancel them before closing the account to avoid unnecessary transactions.

3. Update Linked Accounts: If your Bajaj Finserv account is linked to other services like UPI or e-commerce platforms, update or remove the linkage before closing the account.

4. Keep Confirmation Records: Always keep a record of the account closure confirmation for future reference. This can be useful in case of any disputes or issues.

Frequently Asked Questions (FAQs)

Q1. Can I close my Bajaj Finserv account online?

A1. Yes, you can close your Bajaj Finserv account online by submitting a closure request through their website or mobile app.

Q2. How long does it take to close a Bajaj Finserv account?

A2. The account closure process usually takes 7-10 business days after submitting the request, provided all dues are cleared.

Q3. Will I receive a confirmation after closing my account?

A3. Yes, Bajaj Finserv will send a confirmation via email or SMS once your account is closed.

Q4. Can I reopen a closed Bajaj Finserv account?

A4. No, once your account is closed, it cannot be reopened. You’ll need to apply for a new account if you wish to use their services again.

Q5. Is there a fee for closing my Bajaj Finserv account?

A5. No, Bajaj Finserv does not charge any fee for closing your account. However, ensure all outstanding dues are cleared to avoid any penalties.

Alternatives to Closing Your Account

If you’re unsure about closing your Bajaj Finserv account, consider these alternatives:

1. Deactivate Temporarily: If you think you might need the account in the future, you can deactivate it temporarily instead of closing it permanently.

2. Switch to a Basic Plan: If you’re using a premium service, consider switching to a basic or no-cost plan to reduce fees.

3. Keep the Account Dormant: You can stop using the account and keep it dormant. However, check for any maintenance fees or charges that may apply.

Conclusion

Closing or deactivating your Bajaj Finserv account is a simple process if you follow the correct steps. Ensure all dues are cleared, submit a closure request, and keep a record of the confirmation. If you need assistance, Bajaj Finserv’s customer care team is just a call or click away. Whether you’re closing your account permanently or exploring alternatives, make an informed decision that suits your financial needs.